Privacy Policy

United WebApex LLC ("Company," "we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.unitedwebapex.com and use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

Information You Provide to Us

We collect information you voluntarily provide when you:

• Fill out our contact or inquiry forms (name, email, phone, business name, message)
• Request a consultation or service quote
• Subscribe to our newsletter or marketing communications
• Purchase our services or enter into a service agreement
• Communicate with us via email, phone, or live chat

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• IP address and general location data
• Browser type and version
• Pages visited and time spent on each page
• Referring website or URL
• Device type, operating system, and screen resolution
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide our services: Deliver web development, SEO, digital marketing, and other services you have requested.
• To communicate with you: Respond to inquiries, provide project updates, and send service-related notifications.
• To process transactions: Handle payments, send invoices, and maintain billing records.
• To improve our services: Analyze usage patterns to enhance our website and service offerings.
• To send marketing communications: With your consent, send promotional offers, company news, and industry insights (you may opt out at any time).
• To comply with legal obligations: Meet applicable federal, state, and local legal requirements.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. We use:

• Essential Cookies: Required for the website to function properly.
• Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
• Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness.

You can control cookie settings through your browser. However, disabling certain cookies may affect website functionality. By continuing to use our website, you consent to our use of cookies as described in this policy.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist in operating our business (e.g., payment processors, email service providers, cloud hosting) under strict confidentiality agreements.
• Legal Requirements: When required by law, court order, or government regulation.
• Business Transfers: In connection with a merger, acquisition, or sale of company assets, provided the successor entity agrees to protect your information under equivalent terms.
• Your Consent: With your explicit consent for any other purpose.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Specifically:

• Client project data is retained for 7 years for business and tax purposes.
• Marketing contact information is retained until you opt out or request deletion.
• Website analytics data is retained for up to 26 months.

6. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information, including SSL/TLS encryption, secure data storage, access controls, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out: Unsubscribe from marketing emails at any time using the unsubscribe link in our emails.
• Data Portability: Request your data in a portable format where technically feasible.

To exercise any of these rights, please contact us at info@UnitedWebApex.com. We will respond to your request within 30 days.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies. This Privacy Policy applies only to information collected by United WebApex LLC.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will promptly delete it. If you believe we have inadvertently collected such information, please contact us immediately.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information. To exercise your California privacy rights, contact us at info@UnitedWebApex.com.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the new policy on this page with an updated effective date. Your continued use of our website after any changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• United WebApex LLC
• 212 N. 2nd St. STE 100, Richmond, KY 40475
• Email: info@UnitedWebApex.com
• Phone: +1 (435) 288-3089
• Business Hours: Monday – Friday, 10:00 AM – 6:00 PM EST